THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000 AND OTHER APPLICABLE LAWS. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL
SIGNATURE
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THIS PRIVACY POLICY IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 FRAMED UNDER INFORMATION TECHNOLOGY ACT, 2000 AND OTHER RULES AND REGULATIONS MADE THEREUNDER/THEREAFTER; THAT REQUIRES PUBLISHING OF THE PRIVACY POLICY FOR COLLECTION,
USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATION
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Thank you for using the products and services offered by Genrobotic Innovations Pvt Ltd (CIN: U74999KL2017PTC049500, having its address at Ward No: L/50, Building No: 980 (49/408) Kanjiramchira P.O Alleppey Alappuzha - 688007, Kerala ) (“we”, “us” or “our”)! We value the trust you place in us
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We are committed to protecting your privacy. This Privacy Policy explains how we collect, use and share your personal information and other information provided by you. This Privacy Policy applies to your use of the products and services offered by us (which includes our websites, apps, digital contents etc.) (“our products and/or services”) as further described in our Terms and Conditions available at www.genroboticsmedical.com, as applicable (“Terms and Conditions”). This Privacy Policy should be read in conjunction with the Terms and Conditions. This Privacy Policy applies only to information we collect, process and use through our products and/or services. This Privacy Policy does not apply to information that we collect through other channels, such as information that we collect offline, from other websites or from emails you send to us

By using our products or availing our services, you agree to be bound by and are deemed to have read, understood and agreed to the terms and conditions of this Privacy Policy. You hereby expressly consent to the processing of your personal information and non-personal information in accordance with this Privacy Policy. Your information may be stored, processed or transmitted in India or any other part of the world, where laws regarding storing, processing or transmitting of personal information may be less restrictive than the laws in your country. You always have the option to not provide or withdraw information by choosing appropriate options/choices available in the privacy section of our products and services; however, please note that by virtue of you not providing a particular information or withdrawing any information, we shall be entitled to discontinue your use of a particular service or feature on our products and services

By mere use of or access to our products and/or services, you expressly consent to our use and disclosure of your personal and other information in accordance with this Privacy Policy; however, without prejudice to the above, you will be required to confirm and provide your consent over an email that you agree to the terms of this Privacy Policy and have no objection to the use of the information and data provided by you. This Privacy Policy is incorporated into and is subject to the Terms and Conditions by reference

‍Please note that our products and services are offered in and are being operated from the Republic of India. In the event you are located in any place other than in the Republic of India, you shall not be eligible to avail our services/products
If you do not agree to the terms of this Privacy Policy, then please do not use or access our products and/or services
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I. TYPES OF INFORMATION WE COLLECT 
   We collect personal, sensitive and other information from you in a variety of ways when you use our products and/or services, such as: 
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1. Account and Personal Data: We collect, and associate with your account information like your name, your company’s name (if applicable), email address, phone number, postal address, profile details, occupation, gender, address, identity proofs and other personally identifiable information. If you create an account by logging in with your credentials from your third party account with certain social networking sites (such as Twitter, LinkedIn, Google+ or Facebook), we may receive information about you from such social networking sites, in accordance with the terms of use and privacy policy of that social networking site. We work with such social networking site’s application protocol interface (API) in a way that allows you to authorize us to access your account on that social networking site on your behalf. If you consent to our sharing of your information with these social networking sites (e.g., post public content on your wall/profile page), we will share your information with them in accordance with your privacy choices. Once we share your information with these social networking sites, the terms and policies of these sites, and not this Privacy Policy, will apply to their use of your information. We encourage you to read individual terms of use and privacy policy of each of these websites before using them and/or disclosing your personal information
2. Products’ and/or Services’ Use Related: When you use our products and/or services, we store, process and transmit your files (like images, videos, emails, feedback, postings, comments, log file information from browser, software etc., metadata and other data) and information related to them
3. Surveys: We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information, geographic information and demographic information (like postal codes, age, or income level, lifestyle etc.). We use this data to tailor your experience when you use or access our products and services, providing you with content that we think you might be interested in and to display content according to your preferences
4. Usage: Your devices (depending on their settings) may transmit location, IP address, ISP, type of device and other information to us. Our products also provide information to us about its status, such as uptime, available memory, and errors that may have occurred
5. Cookies and other technologies: We use technologies like cookies and pixel tags to provide, improve, protect and promote our products and/or services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our products and/or services, and improving them based on that information. We may use software tools to collect information about how you interact with our products and/or services, such as mouse clicks, drags, hover-overs, response times, errors, length of visits to certain pages, server details and IP addresses. You can set your browser to not accept cookies or change the cookie settings, but this may limit your ability to use and access our products and/or services. We may ask our other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or a third party. We do not control use of such technologies used by advertisers and partners and we expressly disclaim responsibility for information collected by them
6. Beacons/Bugs: A beacon is a picture file used to keep track of your navigation through a single website or a series of websites. We may use such web beacons to study and analyze the usage of our products and services
7. Analytic Services: We may use third party analytics services such as Google Analytics, Leadfeeder, Smartlook, Woopra etc., to collect information about how you use and interact with our products and/or services. Such third party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp of your visit and which site referred you to our products and/or services. We use these analytics services to help us analyze how people use our products and services, to improve them, to customize the content/features users see/use based upon their interests and to send email/reminders/follow-ups to users who are not actively using our products or services. For more information about how these entities use this information, please refer to their privacy policies made available on their websites
8. Other Information: We may also collect other sensitive personal data or information as included in Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
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Please note that information about you shall not be considered to be sensitive or personal or private, if it is freely available in the public domain or under right to information laws or under any other applicable law for the time being in force.

II. HOW WE USE YOUR INFORMATION 
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1. For Main Purpose: We may use your information to arrange for providing you with information regarding the products and services requested by you
2. For Emailing: We may use the contact details provided by you to respond to your email inquiries. Please note that if any information provided by you is wrong or incorrect or incomplete then in that case we will not be responsible for the information loss or privacy loss due to the message going to an another destination
3. For Other Offerings: We may use and share information to inform you about different types of products, services and alternatives available to you or our other products and services and improvements/enhancements thereto
4. For Research: We may use and share your information for research purposes on anonymous basis without expressly identifying you in any way, including market research, analysis, testing, monitoring, risk management and administrative purposes
5. For Operations: In general, the information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We may also use your information in the following ways: 
   ( a ) to send you a welcome e-mail and to verify ownership of the e-mail address provided when you engage with us
   ( b ) to identify you as a user/visitor in our system
   ( c ) to provide access to our products and provide services to you
   ( d ) to facilitate secure user experience
   ( e ) to provide improved administration of our services
   ( f ) to. notify you about updates to our products and/or services
   ( g ) to customize our products and/or services to individual requirements
   ( h ) to improve and customize the quality of experience when you interact with our products and/or services
   ( i ) to third party contractors/service providers that provide services in respect of our products and services
   ( j ) to permit third parties who may need to             contact users who have bought products/services
   ( k ) to send you administrative e-mail notifications, such as security or support and maintenance advices
   ( l ) to send you newsletters and other communications
   ( m ) to engage with or contact inactive users of our products and/or services
   ( n ) to direct certain content and advertisements to you so that you are more likely to see content and advertisements that are relevant to you
   ( o ) to analyze the data submitted by you
   ( p ) to send offers and promotional materials related to our products and/or services and those of third parties for marketing and other purposes
   ( q ) to resolve service and billing problems via telephone or email, troubleshoot technical problems etc
   ( r ) to tell you about product recalls and
   ( s ) to analyze the performance of our personnel and the quality of services performed
6. General: We may also use and share aggregated or de-identified information for any purpose and in any manner. This anonymous data we share may include non-personally identifiable data that we create using your personal information by excluding information that makes the data personally identifiable

III. HOW WE SHARE YOUR INFORMATION 
We may share information as per terms of this Privacy Policy, however we shall endeavor that such use of information does not create hindrance on your use of our products and services. We do not share your personal information with third parties other than as follows:
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1. Internally: We may share your information with our consultants, representatives, agents, contractors or third party service providers who provide administrative, telecommunications, computer, financial intermediary, payment or securities clearing or other services to us in connection with our products and services or the operation of our business
2. Others working for us: We use certain trusted third parties to help us provide, improve, protect, and promote our products and services (such as third-party analytics tools to help us measure traffic and usage trends for our products and/or services, and specialists or professional agencies to provide you necessary products and services). These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy. We may also share statistical data and other details (other than your personal information) to facilitates various programmes or initiatives launched by us, our affiliates, agents, third party service providers, or partners, from time to time
3. Third Parties: We may also share certain information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you
4. Government and other authorities: We may share information including sensitive personal data or information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, with government agencies mandated under the law to obtain such information
5. Generally with your consent: Any information or content that you voluntarily disclose for posting to our products and/or services and becomes available to the public, as controlled by any applicable privacy settings that you set
6. Structural Changes: We may share some or all of your information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, your information may also be transferred as a business asset. If another entity acquires us or our business or assets, that entity will possess all your information collected by us and will assume the rights and obligations regarding your information as described in this Privacy Policy
7. Enforcing Rights: We may also disclose personal information to enforce our policies, respond to claims and other legal proceedings
8. Law & Order: We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with the laws; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of our name, brands, trademarks or such other rights belonging to us or our other users; and/or (d) if mandated/demanded by any governmental authority

IV. STORING OF INFORMATION
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1. Security: We implement a variety of administrative, managerial, and technical security measures to help protect your personal information. We have systems in place to keep your information secure and test for vulnerabilities. However, due to the inherent open nature of the internet and wireless communications, we cannot guarantee that your personal information or other information will be completely free from unauthorized access by third parties, when transferred over or through systems not within our exclusive control
2. Retention: We will retain your personal information for as long as we need it to provide you the services or to retain back-up/archives, or as required by law
3. No warranty: We use commercially reasonable safeguards to help keep the information collected through our products and/or services secure and take reasonable steps to verify your identity, however, we cannot ensure or guarantee the security of any information you transmit to us or guarantee that information on our products and/or services may not be accessed, disclosed, altered, or destroyed by any person
4. Around the world: To provide you with our products and/or services, we may store, process and transmit information in locations around the world - including those outside your country. Information may also be stored locally on the devices you use to access our products and/or services. By registering for and using our products and/or services, you consent to the transfer of information to any part of the world in which we, our affiliates or service providers maintain facilities and the use and disclosure of information about you thereto as described in this Privacy Policy
5. Generally with your consent: Any information or content that you voluntarily disclose for posting to our products and/or services and becomes available to the public, as controlled by any applicable privacy settings that you set
6. Structural Changes: We may share some or all of your information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, your information may also be transferred as a business asset. If another entity acquires us or our business or assets, that entity will possess all your information collected by us and will assume the rights and obligations regarding your information as described in this Privacy Policy
7. Enforcing Rights: We may also disclose personal information to enforce our policies, respond to claims and other legal proceedings
8. Law & Order: We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with the laws; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of our name, brands, trademarks or such other rights belonging to us or our other users; and/or (d) if mandated/demanded by any governmental authority

V. GENERAL TERMS IN RESPECT OF INFORMATION
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1. Our products and services may contain message/bulletin boards, chat rooms, or other message or communication facilities (each a “Forum”). Any information you reveal in a Forum, including but not limited to any public forum is not subject to this Privacy Policy and can be seen by third parties. It is therefore important that you carefully consider what information you disclose in such a Forum. Any information that may be revealed in such a Forum shall not be considered to be sensitive personal information
2. Our products and services may contain links to other websites over which we have no control. We are not responsible for the privacy policies or practices of other websites to which you choose to link from our products and services. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your information. We are not responsible for any third party functionality, privacy or security policies which you are bound by
3. In the event you believe that your information has been stolen or compromised, you must contact us immediately at info@genroboticsmedical.com. We will endeavour to take necessary actions. However, we shall not be responsible for any unauthorized use/access to your data or disclosure of any personal information by virtue of such an event
4. The uploading, dealing, handling and/or using of any information for any lawful purpose by us, including for the purposes and in the manner outlined above shall not constitute ‘publication’ in any manner
5. We may withhold or may not be able to provide information to you for valid reasons including if it:
   ( a ) contains references to another user(s)
   ( b ) is subject to legal/ contractual privilege or cannot be disclosed for other legal reasons
   ( c ) contains our or other users’ confidential commercial/ business information
   ( d ) is not maintained by us
   ( e ) was created in the course of a dispute resolution process
   ( f )  could threaten the life or security of another individual/ entity
   ( g ) was disclosed under a court order or was disclosed to a government institution as part of an investigation

VI. CHANGES TO THE PRIVACY POLICY
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We may change, modify, add/or delete portions from this Privacy Policy from time to time. If we make any changes to this Privacy Policy, the last modified Privacy Policy shall be applicable to you.You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of such changes, modifications and/or deletions, if any

VII. BINDING NATURE
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This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature and is a legally binding document between you and us

VIII. COMMUNICATIONS
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We may periodically send you free newsletters and promotional communications. When you receive newsletters or promotional communications from us, you may “opt-out” of these emails by following the unsubscribe instructions provided in the email you receive or by contacting us at info@genroboticsmedical.com. Despite your indicated email preferences, we may send you notices of any updates to our Privacy Policy, Terms and Conditions or other administrative emails

IX. CONTACT
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We welcome your comments or questions regarding this Privacy Policy. Please e-mail us at info@genroboticsmedical.com with a subject line -- Attn: Privacy Policy -- and addressing to nisha@genrobotics.org who is designated as the grievance officer.
Our other contact details are provided on our website www.genroboticsmedical.com